Dell Upgrade from 3Y Basic Advanced Exchange to 5Y ProSupport for docking stations - 24 x 7 x Next Business Day - Exchange (884-1612)

Marketing Information:

ProSupport gives you a higher level of support with 24x7 direct access to ProSupport engineers for help with Dell docking station setup, configuration, troubleshooting issues, and more. Plus, you get an Advanced Exchange docking station replacement. If your issue cannot be resolved over the phone, Dell will send a replacement docking station to you the next business day.

By adding ProSupport for docking stations to your customer orders you can ensure that each one can offer a higher level of support and a better experience for end users.

Service Main Type: Exchange

Service Description: 24x7xNext Business Day

Provided Support: Phone Support,Replacement,Set-up & Configuration,Troubleshooting

Service Response Time: Next Business Day - Replacement

Service Duration: 5 Year

Product Supported: Dell Docking Stations

Upgrade from: 3 Years Basic Advanced Exchange