Dell Upgrade from 3Y Next Business Day to 5Y ProSupport - 24 x 7 - On-site - Technical - Physical, Electronic (819-9627)

Marketing Information:

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Service Main Type: Technical

Service Sub Type: Physical,Electronic

Service Description: 24x7

Provided Support: Phone Support,Remote Diagnosis

Service Response Time: Next Business Day - Phone Support

Service Location: On-site

Service Duration: 5 Year

Upgrade from: 3 Years Next Business Day