Fortinet FortiCare Premium RMA - Extended Service (Renewal) - 3 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & (FC-10-F1K1F-212-02-36)
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Additional fees may apply for shipments to locations beyond normal service areas and heavy weight or oversize items.
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Fortinet
Fortinet FortiCare Premium RMA - Extended Service (Renewal) - 3 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & (FC-10-F1K1F-212-02-36)
Marketing Information:
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
Service Main Type: Maintenance
Service Description: 24x7x4 Hour
Provided Support: Email Support,Firmware Updates,New Releases Update,Parts Replacement,Phone Support,Repair,Return Merchandise Agreement (RMA),Web Knowledge Base Access,Web Support
Service Response Time: 4 Hour - Parts and Labor
Service Location: On-site
Service Duration: 3 Year
Service Characteristic: Parts & Labor
- Gives you complete peace of mind and confidence in your results
- Features Email Support service that helps you handle any mishaps
- On-site support provides fast and easy approach to solve the issues
[custom-specifications]
| Specifications | |
| Manufacturer | Fortinet, Inc |
| Manufacturer Part Number | FC10F1K1F2120236 |
| Manufacturer Website Address | http://www.fortinet.com |
| Brand Name | Fortinet |
| Service Name | FortiCare Premium RMA - Extended Service (Renewal) |
| Product Type | Service |
| Service Information | |
| Service Main Type | Maintenance |
| Service Description | 24x7x4 Hour |
| Provided Support | Email Support,Firmware Updates,New Releases Update,Parts Replacement,Phone Support,Repair,Return Merchandise Agreement (RMA),Web Knowledge Base Access,Web Support |
| Service Response Time | 4 Hour - Parts and Labor |
| Service Location | On-site |
| Service Duration | 3 Year |
| Service Characteristic | Parts & Labor |
[/custom-specifications]
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