HPE Pointnext Tech Care Essential with Defective Media Retention - Extended Service - 3 Year - Service - 24 x 7 x 4 Hour - On-site - - (H42NLE)
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Free Shipping*
Shipping Restrictions
Additional fees may apply for shipments to locations beyond normal service areas and heavy weight or oversize items.
Marketing Information:
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
Service Main Type: Maintenance
Service Description: 24x7x4 Hour
Provided Support: Defective Media Retention,Knowledge Base Access,New Releases Update,Parts Replacement,Phone Support,Remote Diagnosis,Repair,Visual Remote Guidance,Web Support
Service Response Time: 4 Hour - Parts and Labor
Service Location: On-site
Service Duration: 3 Year
Service Characteristic: Parts & Labor
Product Supported: HPE P65393-291, P65393-421, P65393-AA1, P65393-B21, P65394-291, P65394-421, P65394-AA1, P65394-B21, P65395-291, P65395-421, P65395-B21, P65396-291, P65396-421, P65396-B21
- Keeps your system optimally maintained with a predictable total cost of ownership
- Defective Media Retention service included to resolve your problems
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Specifications | |
Manufacturer | Hewlett Packard Enterprise |
Manufacturer Part Number | H42NLE |
Manufacturer Website Address | http://www.hpe.com |
Brand Name | HPE |
Service Name | Pointnext Tech Care Essential with Defective Media Retention - Extended Service |
Product Type | Service |
Service Information | |
Service Main Type | Maintenance |
Service Description | 24x7x4 Hour |
Provided Support | Defective Media Retention,Knowledge Base Access,New Releases Update,Parts Replacement,Phone Support,Remote Diagnosis,Repair,Visual Remote Guidance,Web Support |
Service Response Time | 4 Hour - Parts and Labor |
Service Location | On-site |
Service Duration | 3 Year |
Service Characteristic | Parts & Labor |
Product Supported | HPE P65393-291, P65393-421, P65393-AA1, P65393-B21, P65394-291, P65394-421, P65394-AA1, P65394-B21, P65395-291, P65395-421, P65395-B21, P65396-291, P65396-421, P65396-B21 |
[/custom-specifications]