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Lenovo Onsite Support (Add-On) - 2 Year - Service - On-site - Maintenance - Parts & Labor (5WS0W84304)

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  • Canadian distributor

    Proud Canadian business since 2007

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    Consulting & Technicial services

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    From VoiP phone to Clustered servers

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MSRP: $232.70
$232.70
$194.53
Save: $38.17 (16.40%)
SKU: 5WS0W84304
Availability: Stock In Canada - Ship UPS & Purolator
Weight: 1.00 LBS
Shipping: Calculated at Checkout
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    Marketing Information:

    • 2 Year Lenovo™ Onsite Support (Add-On)

      This is an add on service, and not the actual warranty.

      This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

      How does it work?

      Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.

      Lenovo's Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.

      Onsite Service Level

      Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

      If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.

      The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.

      Customer Benefits

      • Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost
      • 150 -
      • 399
      • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
      • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
      • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
      • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
      • Saving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly

      Warranty Services

      Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

      More from the Manufacturer

    Service Main Type: Maintenance

    Provided Support: Parts Replacement,Repair

    Service Location: On-site

    Service Duration: 2 Year

    Service Characteristic: Parts & Labor

    Product Supported: Lenovo ThinkStation P410 30B2, 30B3 Lenovo ThinkStation P500 30A6, 30A7 Lenovo ThinkStation P510 30B4, 30B5 Lenovo ThinkStation P520 30BE, 30BF, 30BQ Lenovo ThinkStation P520c 30BX, 30BY, 30C0

[custom-highlights]
  • Gives you complete peace of mind and confidence in your results
  • Parts Replacement service included to resolve your problems
  • On-site support helps you limit any downtime to the absolute minimum
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[custom-specifications]

Specifications
ManufacturerLenovo Group Limited
Manufacturer Part Number5WS0W84304
Manufacturer Website Addresshttp://www.lenovo.com
Brand NameLenovo
Service NameOnsite Support (Add-On)
Product TypeService
Service Information
Service Main TypeMaintenance
Provided SupportParts Replacement,Repair
Service LocationOn-site
Service Duration2 Year
Service CharacteristicParts & Labor
Product SupportedLenovo ThinkStation P410 30B2, 30B3 Lenovo ThinkStation P500 30A6, 30A7 Lenovo ThinkStation P510 30B4, 30B5 Lenovo ThinkStation P520 30BE, 30BF, 30BQ Lenovo ThinkStation P520c 30BX, 30BY, 30C0

[/custom-specifications]

[custom-user-manual]

Available Documentation:


Manufacturer-Brochure

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