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StorageCraft Service/Support - 1 Year Renewal - Service - 12 x 5 x 2 Business Hour - Maintenance - Electronic (XSXW00USMS011YZZA)

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$301.16
$327.25
$288.13
(You save $13.03 )
SKU: XSXW00USMS011YZZA
Weight: 1.00 LBS
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  • Provides reliable support to resolve all your technical issues
  • Features Software Maintenance service that helps you handle any mishaps
    Service Main Type: Maintenance
    Service Sub Type: Electronic
    Service Description: 12x5x2 Business Hour
    Provided Support:
    • Software Maintenance
    • Emergency Telephone Support
    • Phone Support
    • New Releases Update
    • Web Support
    • Emergency Email Consulting
    • Web Knowledge Base Access
    • Email Support

    Service Response Time:
    • 1 Day - (Business Day) - Phone Support ; severity high
    • 2 Day - (Business Day) - Phone Support ; severity medium
    • 2 Day - (Business Day) - Phone Support ; severity low
    • 2 Hour - Emergency Phone Support
    • 2 Hour - Emergency e-mail consulting
    • 1 Day - (Business Day) - E-mail consulting; severity high
    • 2 Day - (Business Day) - E-mail consulting; severity medium
    • 2 Day - (Business Day) - E-mail consulting; severity low

    Service Duration: 1 Year

[custom-specifications]

Specifications
Manufacturer: StorageCraft Technology Corporation
Manufacturer Part Number: XSXW00USMS011YZZA
Manufacturer Website Address: http://www.storagecraft.com
Brand Name: StorageCraft
Service Name: Service/Support - Renewal
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic
Service Description: 12x5x2 Business Hour
Provided Support:
  • Software Maintenance
  • Emergency Telephone Support
  • Phone Support
  • New Releases Update
  • Web Support
  • Emergency Email Consulting
  • Web Knowledge Base Access
  • Email Support

Service Response Time:
  • 1 Day - (Business Day) - Phone Support ; severity high
  • 2 Day - (Business Day) - Phone Support ; severity medium
  • 2 Day - (Business Day) - Phone Support ; severity low
  • 2 Hour - Emergency Phone Support
  • 2 Hour - Emergency e-mail consulting
  • 1 Day - (Business Day) - E-mail consulting; severity high
  • 2 Day - (Business Day) - E-mail consulting; severity medium
  • 2 Day - (Business Day) - E-mail consulting; severity low

Service Duration: 1 Year

[/custom-specifications]

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